Robotics Field Support Specialist

hace 3 semanas


Barcelona, Barcelona, España Teradyne A tiempo completo
About the Role:

As a Field Service Engineer at Teradyne, you will be responsible for providing onsite support to our customers in the diagnosis, repair, and maintenance of UR robots. This includes working with customers to identify and resolve technical issues, as well as providing remote technical support through various communication mediums.

Key Responsibilities:

• Provide onsite support to customers in the diagnosis, repair, and maintenance of UR robots
• Provide remote technical support through various communication mediums
• Prepare technical documentation, including warranty and field service documents
• Manage cases through the service recovery process to conclusion

Requirements:

• Associate degree or higher in a technical field or engineering
• Minimum of 2 to 4 years of experience in robotics or industrial automation
• Strong mechanical and electrical background
• Previous field troubleshooting and repair experience is preferred

What We Offer:

We are looking for a colleague who enjoys customer-facing interactions and has a strong aptitude for attention to detail. If you are a hands-on problem solver with excellent organizational skills, we encourage you to apply for this exciting opportunity.

Why Join Us:

At Teradyne, we are driven by honesty and act with integrity. We are passionate about creating a world where people work with robots, not like robots. Our vision is to make a difference in the lives of our customers and employees, and we believe that this role is a great opportunity to be a part of that mission.

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