Financial Risk Specialist
hace 4 semanas
About Dojo
Dojo is a leading provider of payment solutions, serving over 140,000 places across the UK. Our mission is to empower businesses to thrive in the experience economy by creating tools and technology that turn transactions into meaningful relationships.
The Role
We are seeking a skilled Financial Risk Specialist to join our team in Spain. As a key member of our risk management team, you will play a crucial role in protecting our customers from financial risk by closely monitoring transactions and identifying potential threats. You will work directly with merchants to educate and support them in preventing fraud and managing their risk exposure.
Responsibilities
- Review and investigate suspicious activity alerts to identify potential threats and take prompt action to mitigate risk.
- Manage your own case load, taking ownership from start to finish and ensuring timely resolution.
- Communicate directly with merchants as part of your investigations to quickly understand and mitigate any risk.
- Educate and support our merchants to help protect them from fraud risk and improve their overall security posture.
- Identify emerging trends and work with the team to innovate our risk-monitoring processes and stay ahead of potential threats.
Requirements
To be successful in this role, you will need:
- Previous experience in a counter-fraud or financial crime role.
- Outstanding communication skills, with the ability to build instant customer rapport and effectively communicate complex information.
- A willingness to embrace change and help drive the team forward.
- Strong attention to detail and analytical skills, with the ability to identify patterns and connections.
- Proactivity with the ability to anticipate and resolve issues, and manage multiple priorities effectively.
- The ability to work independently and as part of a team, with a collaborative attitude and a commitment to supporting colleagues.
About the Opportunity
This is an exciting opportunity to join a dynamic and innovative company like Dojo, where you will have the chance to make a real impact and contribute to our growth and success. We offer a competitive salary of £45,000-£60,000 per year, depending on experience, plus a range of benefits and opportunities for professional development.
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