Technical Stability Specialist
hace 3 semanas
Nestlé Sa Job Description
We are seeking a highly skilled Technical Stability Specialist to join our team at Nestlé Sa. As a key member of the Nespresso Digital and Tech Team, you will play a critical role in ensuring the stability and performance of our systems landscape.
In this role, you will be responsible for managing the problem management lifecycle, including investigations, root cause analysis, and implementing fixes. You will also lead preparation activities for large promotional events and address critical incidents effectively.
Key Responsibilities:
- Drive Investigations: Lead complex investigations and root cause analysis to identify and resolve technical issues.
- Define Strategies: Develop problem resolution strategies and coordinate the implementation of fixes.
- Promote Improvement: Foster a culture of continuous improvement within the Digital Tech organization.
- Manage Critical Situations: Address critical incidents and instabilities effectively.
- Support Events: Lead preparation activities for large promotional events.
Requirements:
To succeed in this role, you will need:
- Bachelor's or Master's degree in IT or equivalent work experience.
- 8+ years of experience in Information Technology, with a focus on service management and related principles.
- Proven ability to lead IT teams in complex, dynamic environments, coupled with strong communication skills and a proactive learning attitude.
- Ability to handle stressful situations effectively.
- Flexible and business-oriented mindset for tackling challenges.
What We Offer:
We offer a competitive salary of approximately $120,000 per year, as well as a comprehensive benefits package, including:
- Competitive pension plan.
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