Technical Support Specialist
hace 2 semanas
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. We are committed to providing our customers with lifting equipment and services that drive their businesses forward.
We strive for diversity and inclusion, recognizing that it is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and promote a workplace where everyone can thrive.
Main Responsibilities
- Provide technical support to the commercial and production area in defining technical requirements and project details.
- Collaborate with the global engineering department to adapt local needs and ensure client requirements are met.
- Stay up-to-date on current regulations and industry standards applicable to our products and operations.
- Lead and develop procedures and standards to enhance service performance.
- Promote a Total Quality philosophy across all levels of the company.
Job Requirements
Education
- University degree in Mechanical Engineering or a related field.
- Highly valued: International Welding Engineer degree or Master's Degree in Industrial Design.
Others
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and SAP.
Experience
- Ideally, +3 years in an equivalent position.
Availability to travel
National or international travel may be required.
Language skills
Spanish and excellent English language skills are required. A second foreign language is highly valued.
Reporting line
Reports to the Country BA Manager.
Soft skills required
- Proactivity
- Leadership
- Business acumen
- Teamwork
- Results-oriented
- Customer service-oriented
- Methodical
- Proactive
Konecranes is a world-leading group of Lifting Businesses, serving a diverse range of customers. We are a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in various industries. We believe that sustainable growth is a result of responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination.
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