Technical Support Specialist

hace 2 semanas

Beniparrell, Valencia, España Konecranes A tiempo completo

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. We are committed to providing our customers with lifting equipment and services that drive their businesses forward.

We value diversity and believe it is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and promote a workplace where everyone can thrive.

Main Responsibilities

-Provide technical support to the commercial and production area in defining technical requirements and project details.

-Collaborate with the global engineering department, adapting local needs and verifying client requirements.

-Stay updated on current regulations and industry norms applicable to our products and operations.

-Lead and develop procedures and standards for improved service performance.

-Promote a Total Quality philosophy across all company levels.

Job Requirements

Education

-University degree in Mechanical Engineering or similar field.

-International Welding Engineer degree or Master's in Industrial Design highly valued.

Others

-Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and SAP.

Experience

-Ideally, +3 years in an equivalent position.

Availability to travel

National or international travel required.

Language skills

Spanish and excellent English skills required. A second foreign language is highly valued.

Reporting line

Reports to the Country BA Manager.

Soft skills required

-Proactivity

-Leadership

-Business acumen

-Teamwork

-Results-oriented

-Customer service-oriented

-Methodical

-Proactive

Konecranes is a world-leading group of Lifting Businesses, serving a diverse range of customers. We are a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving business efficiency and performance in various industries. We believe sustainable growth is a result of responsible performance. Konecranes is committed to ensuring a fair and inclusive work environment for all employees and job applicants.

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