Dutch Sales Specialist
hace 3 semanas
The House Of Mercier is seeking a highly skilled Dutch Sales & Customer Care Specialist to join our vibrant team in Barcelona. As a key player in driving sales and delivering exceptional customer care, you will be responsible for engaging with Dutch-speaking customers, understanding their needs, and guiding them through their purchasing journeys.
Key Responsibilities:
- Provide exceptional sales and customer support to Dutch-speaking customers in-store and online.
- Understand customer needs and recommend products that match their preferences and expectations.
- Maintain expert knowledge of our product offerings, promotions, and brand values.
- Document all customer interactions in our CRM system accurately and efficiently.
- Collaborate with team members to optimize the customer experience and drive sales performance.
- Address customer inquiries, complaints, and feedback in a professional manner.
- Contribute to showcasing and displaying products to attract potential buyers.
Requirements:
- Fluency in Dutch and English; knowledge of additional languages is a plus.
- Previous experience in sales and customer service, preferably in retail or luxury sectors.
- Excellent interpersonal and communication skills.
- Strong sales acumen with a proven track record of meeting or exceeding targets.
- A customer-centric approach and problem-solving mindset.
- Ability to work effectively in a team-oriented environment.
- A passion for the brand and an understanding of customer needs in the luxury market.
What We Offer:
- Competitive Salary
- Private Health Insurance
- 2 Extra Salaries Per Year
- Monthly Performance Bonuses
- Relocation Package
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