Data Insights Transformation Lead
hace 2 semanas
We are seeking a highly skilled Customer Experience Program Manager to join our team in Madrid, Spain, Barcelona, Spain, or Lisbon, Portugal. This role will be responsible for coordinating and overseeing various projects and programs within our Customer Experience & Insights Organization.
About the Role:- The Customer Experience Program Manager will work closely with Customer Success Journey Designers and Analysts to assess project needs and develop project plans.
- This role requires strong organizational skills, excellent time management, and effective communication and presentation skills.
- The successful candidate will have 5+ years of experience in program/project management or a related field and a bachelor's or master's degree in IT, business management, computer science, or a relevant field.
- Plan, execute, and follow up on project workstreams to ensure timely implementation and capturing of key metrics of success.
- Ensure resource alignment and availability to secure successful project delivery.
- Keep all involved parties informed and updated, adapting to new priorities and ensuring detailed documentation of all steps during a workstream.
- A competitive salary: €80,000 - €100,000 per year, depending on experience.
- Genuine career progression pathways and mentoring programs.
- Culture of innovation, technology, collaboration, and openness.
- Flexible, diverse, and international work environment.
- Ongoing opportunities for professional growth and development.
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