Ambitious Customer Service Representative in Barcelona
hace 4 semanas
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Support Specialist in beautiful Barcelona. As a key member of our client's support team, you will play a vital role in providing exceptional customer service and ensuring the satisfaction of our clients.
About the RoleThis is a full-time position with an indefinite contract, including a 2-month probation period. Our hybrid working model allows for a dynamic work-life balance, and we offer continuous support and coaching for personal and professional development. Additionally, we provide a clear career path with opportunities for growth within the project.
Responsibilities:- Answering incoming customer queries promptly and efficiently
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
- Collaborating with the team for the success of the project
In this role, you can expect a competitive salary of approximately €25,000 - €30,000 per year, depending on your experience and qualifications. You will also enjoy benefits such as a dynamic business casual setting, a highly motivated and diverse team, and opportunities for growth and development within the company.
Requirements:To succeed in this role, you should possess a native-level proficiency in German and a C1 level of English. A valid Spanish work permit is also required. You should have excellent listening skills, proficient communication abilities, and a drive for excellence and professionalism. Strong teamwork skills and dedication to collaborative success are essential, as well as excitement about intercultural communication and the expatriate lifestyle.
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