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Auditor with German, Spanish

hace 2 meses

Barcelona, Barcelona, España Amazon A tiempo completo

About the Role

We are seeking a highly analytical and dedicated individual to join our Audit and Business Operations team as a Quality Specialist. This role will involve auditing program level defects, analyzing and reporting on defect data and trends, and driving projects and initiatives to improve quality assurance processes.

Key Responsibilities

  • Evaluate documents provided by sellers as part of the compliance on-boarding process, identifying and deterring bad actors to ensure Amazon remains the safest worldwide platform.
  • Keep a keen eye to identify new 'modus operandi' and fraud patterns, providing analysis on process adherence and risk involved in the processes.
  • Involve in projects & kaizen, providing inputs to GPO, GFPOCs for SOP/Process/Tool improvements or changes.
  • Develop strategic policies to ensure process invent and simplify further, driving projects on automation to reduce quality auditing manual efforts and improve processes.
  • Produce daily, weekly and monthly analyses and reports on defect trends and root causes, perform data-mining and analysis to support programs as well as identify new metrics and opportunities for quality improvements.
  • Communicate trends and actionable solutions to quality assurance leadership and operational stakeholders.
  • Communicate with related stakeholders as per standard operational procedures, engaging with global stakeholders and peers to drive calibration efforts across sites.
  • Create, follow and update guidelines for process flows.
  • Identify and escalate training gaps to leadership and training team for individuals/team/site in order to address knowledge gaps.

About the Team

We offer a place where your voice is heard, opportunities to train and mentor other specialists, and collaborate with our global worldwide colleagues. You will have the opportunity to analyze metrics, interpret trends, and propose corrective actions. Our team is engaged, eager to share their expertise and best practices with you, and we offer a wide range of benefits.

Basic Qualifications

  • Experience in data-driven business operations processes.
  • Experience with Microsoft Office products and applications.
  • Experience with Excel.
  • Speak, write, and read fluently in German, Spanish and English.

Preferred Qualifications

  • Knowledge of consumer product compliance processes and regulations.
  • Experience in regulatory compliance management with government agencies.