Quality Assurance Manager
hace 2 semanas
Implement quality assurance processes and verify training and development activities are strategically linked to the company's mission, vision, and brand standards. Focus on continuous improvement and champion the Quality function.
Key Responsibilities- Attend daily executive committee meetings to discuss hotel performance and address guest incidents.
- Present weekly analysis on defect trends and guest feedback, providing recommendations on focus areas.
- Coordinate weekly quality meetings to discuss guestVoice, top incidents, and business standard audits.
- Record and track quality-related activities and communicate progress to executive committee members and the corporate office.
- Facilitate problem-solving meetings and process improvement teams to achieve resolution and improvement.
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related major, or 4-year bachelor's degree in a related field.
- 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- Experience and/or knowledge of hotel business, quality management practices, data collection methods, budget preparation, and statistical measurement tools.
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Quality Assurance Manager
hace 3 semanas
Palma, Baleares, España Marriott International A tiempo completoJob Title: Quality Assurance ManagerMarriott International is seeking a Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring that our hotels meet the highest standards of quality and excellence.Key Responsibilities:Develop and implement quality assurance programs to ensure that our hotels meet the...
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Quality Assurance Manager
hace 3 semanas
Palma, Baleares, España Marriott International A tiempo completoJob Title: Quality Assurance ManagerMarriott International is seeking a Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring that our hotels meet the highest standards of quality and excellence.Key Responsibilities:Develop and implement quality assurance programs to ensure that our hotels meet the...
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Quality Assurance Manager
hace 2 semanas
Palma, Baleares, España Marriott International A tiempo completoJob SummaryAs a Quality Assurance Manager at Marriott International, you will be responsible for implementing quality assurance processes and verifying training and development activities are strategically linked to the company's mission, vision, and brand standards. You will also focus on continuous improvement at the property level and champion the Quality...
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Quality Assurance Manager
hace 2 semanas
Palma, Baleares, España Marriott International A tiempo completoJob SummaryMarriott International is seeking a Quality Assurance Manager to implement quality assurance processes and verify training and development activities are strategically linked to the company's mission, vision, and brand standards. The ideal candidate will have experience in quality management practices, data collection methods, and budget...
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Quality Assurance Manager
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Palma, Baleares, España Marriott International A tiempo completoJob Title: Quality ManagerMarriott International is seeking a Quality Manager to join our team. As a Quality Manager, you will be responsible for implementing quality assurance processes and verifying training and development activities are strategically linked to the company's mission, vision, and brand standards.Key Responsibilities:Attend daily executive...
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Quality Assurance Manager
hace 3 semanas
Palma, Baleares, España Marriott International A tiempo completoJob Title: Quality ManagerMarriott International is seeking a Quality Manager to join our team. As a Quality Manager, you will be responsible for implementing quality assurance processes and verifying training and development activities are strategically linked to the company's mission, vision, and brand standards.Key Responsibilities:Attend daily executive...
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Quality Assurance Manager
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Palma, Baleares, España Marriott International A tiempo completoJob SummaryAs a Quality Assurance Manager at Marriott International, you will be responsible for implementing quality assurance processes and verifying training and development activities are strategically linked to the company's mission, vision, and brand standards. You will also verify employee satisfaction and focus on continuous improvement at the...
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Quality Assurance Manager
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Palma, Baleares, España Marriott International A tiempo completoJob SummaryAs a Quality Assurance Manager at Marriott International, you will be responsible for implementing quality assurance processes and verifying training and development activities are strategically linked to the company's mission, vision, and brand standards. You will also focus on continuous improvement at the property level and champion the Quality...
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