Night Bellman

hace 2 semanas

Madrid, Madrid, España Marriott International A tiempo completo

Job Summary

We are seeking a skilled and friendly Night Bellman to join our team at Marriott International. As a Night Bellman, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities

  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, ice and vending areas, in-room safes, and valet laundry services.
  • Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
  • Assist with luggage storage and retrieval, as well as assist guests/visitors in and out of vehicles.
  • Supply guests with directions and arrange transportation for guests/visitors, as needed.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and excellent communication skills are a must.
  • Ability to work in a fast-paced environment and provide exceptional guest service, even in challenging situations.
  • Physical stamina to stand, sit, or walk for extended periods, as well as lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Marriott International is an Equal Opportunity Employer

We are committed to diversity and inclusion, and we welcome applications from qualified candidates of all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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