Night Bellman

hace 2 semanas

Madrid, Madrid, España Marriott International A tiempo completo

Job Summary

We are seeking a skilled and friendly Night Bellman to join our team at Marriott International. As a Night Bellman, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities

  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, ice and vending areas, in-room safes, and valet laundry services.
  • Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
  • Assist with luggage storage and retrieval, as well as assist guests/visitors in and out of vehicles.
  • Supply guests with directions and arrange transportation for guests/visitors, as needed.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and excellent communication skills are a must.
  • Ability to work in a fast-paced environment and provide exceptional guest service, even in challenging situations.
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Ability to move, lift, and carry objects in a safe and efficient manner, including up and down stairs and/or service ramps.

Marriott International is an Equal Opportunity Employer

We are committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.

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