Software Engineering and Operations Strategist

hace 4 días


Madrid, Madrid, España The Legends Agency A tiempo completo

About the Job

The Legends Agency is seeking a highly skilled Software Engineering and Operations Strategist to lead our SaaS platform to new heights.

Key Responsibilities

  • Develop and execute a technical and operational strategy for the SaaS platform, ensuring scalability and innovation.
  • Oversight of the development and continuous improvement of the SaaS platform, guaranteeing best-in-class performance and reliability.
  • Implementation and refinement of processes for product delivery, client onboarding, and system maintenance to meet SLAs and exceed customer expectations.
  • Building, mentoring, and leading cross-functional teams, fostering a culture of collaboration, accountability, and innovation.
  • Leveraging analytics and reporting to optimize platform performance and operational efficiency.
  • Closely working with leadership, sales, and client success teams to align technical capabilities with business goals.

Requirements

  • A proven track record as a technical or operations leader in a SaaS environment.
  • A strong background in software development, cloud technologies, and platform management.
  • Excellent problem-solving skills with a history of driving operational improvements.
  • Experience managing cross-functional teams, including engineers, product managers, and support staff.
  • A solid understanding of SaaS metrics (e.g., churn rate, LTV, CAC) and operational KPIs.
  • Exceptional communication skills to engage with both technical teams and business stakeholders.

Salary: $140,000 - $180,000 per year

The estimated salary range is based on national averages and may vary depending on location, experience, and other factors.



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