Senior Operations Manager

hace 15 horas


Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

**About Us**

Axionova Engineering Ltd. is a leading provider of engineering solutions, committed to delivering high-quality services that empower communities and drive progress.

**Job Summary**

We are seeking an experienced Senior Operations Manager to lead our field engineering teams, responsible for streamlining processes, managing large-scale projects, and fostering strong client relationships.

**Key Responsibilities**

1. **Strategic Vision**: Develop and implement a strategic vision for Axionova's field operations, ensuring exceptional service standards and efficiency.

2. **Team Management**: Hire, train, and manage a team of 8-10 field engineers, developing their skills and monitoring performance to achieve outstanding results.

3. **Process Optimization**: Identify opportunities to automate field processes, increase operational efficiency, and resolve escalations quickly to maintain strong client relationships.

4. **Tool Enhancement**: Collaborate with product and operations teams to improve tools for scheduling, reporting, and data analysis, empowering field engineers to self-serve for routine needs.

5. **Data-Driven Insights**: Collect and analyze data from field operations to identify areas for improvement and increased efficiency, communicating findings and providing actionable feedback to enhance services and customer experience.

**Salary Range**: $80,000 - $120,000 per year, depending on experience.

**Benefits**

We offer a comprehensive benefits package, including competitive salary, health insurance, retirement plan, and opportunities for professional growth and development.



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