Financial Services Advisor
hace 1 semana
Overview: Our client, a prominent financial institution, is seeking Swedish-speaking customer service advisors to join their team in the banking sector. This role provides an exciting opportunity to work with a leading bank, offering a competitive salary, bonuses, and the chance to work remotely or in-office in Athens.
Key Responsibilities:
- Provide high-quality customer support to Swedish-speaking clients of the bank
- Assist with inquiries related to banking services, accounts, transactions, and product offerings
- Handle complaints and resolve issues efficiently and professionally
- Maintain accurate records of customer interactions in the company's CRM system
- Adhere to company guidelines, ensuring compliance with banking regulations
Requirements:
- Languages: Swedish (C1 level minimum), English (B1 level minimum)
- Excellent communication and problem-solving skills
- Customer service experience is a plus but not required
Salary and Benefits: Salary: €1300 gross per month + up to 10% performance bonus, €100 monthly UP Hellas, private medical insurance
Work Conditions: Hours: Monday to Friday, 9:00 AM to 6:00 PM Finnish time. Location: Work from the office in Athens (relocation assistance available) or remotely anywhere within Greece
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