Product Growth Strategist
hace 1 día
About unitQ: A Game-Changing AI SaaS Platform
UnitQ is a revolutionary AI-powered platform that empowers companies to build world-class products by leveraging real-time customer feedback. Our leading AI technology aggregates customer insights from various channels, including surveys, reviews, support calls, and product usage data. This enables us to identify user friction areas that, when addressed, have the greatest impact on product quality and growth.
We've worked with category-leading companies like Spotify, Bumble, Zendesk, PayPal, Uber, and more. Our team of passionate leaders is shaping the future of AI and building a high-performing organization. As a Customer Success Manager, you'll be the primary point of contact for our rapidly growing customer base, ensuring they're delighted with the entire unitQ experience.
The Opportunity:
You will lead strategic customer conversations, drive onboarding and training processes, and play an integral role in building our customer success and support organization. If you possess a high degree of customer empathy and can drive results through process improvements, we'd love to hear from you.
Key Responsibilities:
- Develop and execute customer-centric strategies to drive growth and retention
- Build strong relationships with key stakeholders, including customers, sales, and marketing teams
- Drive process improvements to enhance the overall customer experience
What We Offer:
- A competitive salary of $80,000 - $110,000 per annum, depending on location and experience
- A dynamic and supportive work environment
- Ongoing training and development opportunities
Note: Salary estimates may vary based on individual circumstances. We're committed to providing a fair and equitable compensation package.
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