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IT Infrastructure Specialist
hace 2 meses
**About Us**
Hello, we are Samara, a solar installation startup that goes beyond self-consumption. We are here to accelerate the energy transition of households towards a more efficient, smarter, and more sustainable model. We are a high-growth startup that prioritizes people and the planet. Our team is constantly growing.
**Job Brief**
We are looking for an IT Specialist who will play a pivotal role in supporting the Samara teams by managing and maintaining our IT infrastructure. This role involves handling hardware and software inventory, managing permissions and licenses, setting up new equipment, and ensuring a seamless onboarding process for new hires.
**Key Responsibilities**
- Inventory Management: Maintain an up-to-date inventory of all hardware and software.
- Access Management: Oversee the management of permissions and licenses across the company.
- Account Creation: Create new user accounts and manage access rights.
- Onboarding Setup: Prepare and set up equipment for new hires, including operating system installations.
- Offboarding Execution: Manage the offboarding process for departing employees.
- Hardware Procurement: Purchase new hardware and manage warranties and technical support conversations.
- Tool Maintenance: Perform maintenance tasks for tools developed by Samara, such as managing failed discovery calls and addressing contract signature errors.
- Password Management: Enforce proper usage of 1Password across the team.
- System Updates: Ensure all equipment is properly updated and maintained.
- IT Helpdesk Requests: Handle and resolve IT helpdesk requests efficiently.
- Vendor Management: Manage relationships with technology vendors.
**What We Offer**
As an IT Specialist at Samara, you will have the opportunity to work in a fast-paced environment and contribute to the growth and success of our company. If you are organized, detail-oriented, and have a passion for solving problems, we want to hear from you.
