IT Business Solutions Analyst
hace 2 días
Materialise is seeking an experienced Business Analyst (Salesforce) with a strong background in CPQ, billing, and eCommerce to join our Salesforce team.
Key Responsibilities:- Act as a liaison between the IT department and business stakeholders, fostering a trusting relationship through regular communication and transparency.
- Develop a deep understanding of relevant business processes and work closely with stakeholders to support their domain-specific processes.
- Cultivate awareness of current and future needs, identifying and communicating possible IT and automation implications.
- Leverage understanding of CPQ, billing, and eCommerce business processes to analyze business needs and elicit requirements efficiently.
- Translate business needs into business requirements documentation and detailed functional requirements in user stories.
- Support training by developing materials relevant to business stakeholders and perform Salesforce CPQ, billing, or eCommerce configuration without customization/coding.
- Ensure the validation process assesses the value delivered by the solution and provide post-implementation support, solving production bugs, and implementing evolution change requests.
Requirements:
- Strong background in Salesforce CPQ, billing, and eCommerce.
- Excellent communication and interpersonal skills.
- Ability to analyze business needs and elicit requirements efficiently.
- Experience with business process improvement and automation.
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