Traction Field Service Specialist
hace 4 semanas
At ABB, we are dedicated to addressing global challenges. Our core values of care, courage, curiosity, and collaboration, combined with a focus on diversity, inclusion, and equal opportunities, drive our aim to empower everyone to create sustainable solutions.
This position reports to the Service Operations Manager. Your role and responsibilities include executing service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
Each day, you will plan and execute work on a first-time right approach with customers. You will showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
You will execute service work with the MOTR - Traction Team in Valencia/Spain. Reporting to the Service Manager, you will act as the technical point person between customers and extended ABB teams.
The work model for the role is onsite. This role is contributing to the Motion - Traction Team in Valencia.
You will be mainly accountable for:
- Providing onsite or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or onsite activity in Traction Service.
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
- Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
- International travel will be required, as the role will require handson support at customer sites.
- Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Qualifications for the role include a degree in Electrical / Power Electronics engineer or CFGS in similar fields, plus 3 years of experience working as Field Service Engineer, with knowledge in measurement technology in the field of power electronics (voltage range up to 4kV) and with IGBT converter technology.
A medium-high level of English is required, as well as sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of Drives, Traction or Wind Power Converters. An independent, structured and initiative way of working is also essential.
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