Operations Manager

hace 2 días

Valencia, Valencia, España Valencia A tiempo completo
Restaurant Operations Manager

Hard Rock International is seeking a talented Restaurant Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our restaurants, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage restaurant operations, including staff supervision, inventory management, and customer service.
  • Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
  • Collaborate with the General Manager to achieve business objectives and drive revenue growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Lead by example, demonstrating a strong work ethic, and promoting a positive and inclusive work environment.
Requirements:
  • Relevant experience in an Operations Managerial role with high volume exposure in a casual-themed, full-service restaurant.
  • Ability to learn and bring innovative ideas to the team.
  • Genuine enthusiasm and aptitude for serving people.
  • Excellent verbal and written communication skills.
  • High level of business acumen and common sense.
  • Demonstrates strong problem-solving skills through ability to diagnose and implement solutions.
  • Must possess strong communication and listening skills, excellent speaking, reading, and writing.
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
  • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners, and other employees of the organization.
  • Multiple language abilities a plus, fluency in English required.
  • Must have a valid EU work permit to work in this location.

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