Process Optimization Lead

hace 1 mes


Barcelona, Barcelona, España Red Points A tiempo completo
Job Summary

We are seeking a highly skilled Process Optimization Lead to join our team at Red Points in Barcelona, Spain. As a key member of our operations department, you will be responsible for developing and implementing strategies to optimize processes, streamline workflows, and enhance productivity.

About the Role

In this role, you will manage vendor relationships on a day-to-day basis, define objectives and goals of outsourced tasks, create detailed work instructions, and establish measurable KPIs. You will also regularly monitor and evaluate performance against these KPIs, foster a collaborative partnership with vendors, and ensure compliance with contractual agreements and service level agreements.

Responsibilities
  • Develop and implement process optimization strategies to improve productivity and efficiency.
  • Manage vendor relationships and communicate expectations clearly.
  • Create detailed work instructions and establish measurable KPIs.
  • Monitor and evaluate vendor performance against established metrics.
  • Foster a collaborative partnership with vendors and ensure compliance with contractual agreements.
Requirements

To succeed in this role, you will need:

  • A Bachelor's or Master's degree in Business Administration, Operations Management, Engineering, or a related field.
  • Proven experience in process optimization, vendor management, or outsourcing operations (2+ years).
  • PMP (Project Management Professional) certification or Lean Six Sigma certification is a plus.
  • Fluent/Native level English.
What We Offer

We offer a competitive salary package, including:

  • An estimated annual salary of €50,000 - €70,000 based on experience and qualifications.
  • A friendly, diverse, and international team.
  • Top-notch private health insurance fully covered by the company.
  • 23 working days of holidays per year, plus local public holidays.
  • Indefinite contract.
  • Reduced working hours on Fridays and every weekday during August.
  • Tax relief/"Retribución Flexible" available.
  • Discount with DIR gyms.
  • Referral policy with a bonus scheme.
  • Hybrid model with flexible start time.
  • Fresh fruit and a variety of milk, coffee, tea, and cereals at the office.


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