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Luxury Retail Client Consultant
hace 2 meses
Position Overview
The role involves delivering exceptional service to clients by understanding their needs and expectations, thereby enhancing brand loyalty as a representative of the luxury brand's philosophy and culture.
Primary Responsibilities
- Engage customers through the luxury brand's sales process.
- Provide a superior customer experience by welcoming, listening, and assisting clients, showcasing extensive knowledge of products and the brand's heritage.
- Drive cross-selling and upselling across all product lines.
- Advise clients on current fashion trends and luxury market developments, demonstrating a genuine passion for fashion.
- Cultivate and maintain strong relationships with a diverse clientele, ensuring a comfortable shopping experience.
- Maintain accurate customer records using company tools to retain existing clients and identify new potential customers.
- Achieve personal and store objectives, contributing to overall business growth.
- Foster a collaborative team environment through open communication and effective problem-solving.
- Assist in managing product displays in line with brand visual standards.
- Ensure the store is well-maintained and stocked according to corporate guidelines.
- Oversee product replenishment and conduct inventory checks.
- Adhere to grooming standards as set by the brand.
Qualifications
- Demonstrated experience in a similar role within the fashion retail sector.
- Proven track record of exceeding sales targets.
- Strong passion for fashion and luxury goods.
- Excellent commercial acumen and customer-focused attitude.
- High adaptability to diverse customer needs.
- Team-oriented mindset.
- Exceptional communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Knowledge of luxury products.
- Proficiency in both Spanish and English.
The company is dedicated to fostering a diverse workforce. We believe that diversity in all its forms enriches the workplace and enhances our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.
Employment Type
RegularWork Schedule
Full timeCompany
Luxury Goods Spain, S.L.