IT Operations Manager

hace 6 días

Madrid, Madrid, España Invenergy LLC A tiempo completo
Job Title: Manager, IT Daily Operations

Invenergy LLC is seeking a highly skilled and experienced IT Operations Manager to join our team in Madrid, Spain. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our corporate technology services and providing exceptional support to our users.

Key Responsibilities:

  • Oversee all IT operations in Europe, driving resolution of incidents and support requests in a timely manner.
  • Manage a team of employees and contractors, providing leadership and guidance to ensure successful project delivery.
  • Act as primary contact for deploying technology and supporting users in Germany, UK, and other European locations.
  • Monitor and manage tickets in our case management tool, ensuring prompt resolution of issues.
  • Provide technical support to leadership team members, driving issues to resolution quickly and efficiently.
  • Research problems and identify trends to strategically address IT needs.
  • Manage and support any outages in the region, working closely with vendors as required.
  • Participate in Out-of-Hours work as needed, traveling in and out of country.

Requirements:

  • Bachelor's Degree in an information technology related field.
  • Minimum of 3 years experience in a lead/management position.
  • Experience working with vendors and overseeing tasks performed by others.
  • Strong analytical and technical skills, with business-level proficiency in Spanish and English.
  • Excellent customer service skills and ability to work well with globally based teammates.

About Invenergy LLC:

Invenergy LLC is a leading developer and operator of sustainable energy solutions. We are committed to creating a cleaner energy future and are seeking talented individuals to join our team.

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