Global Program Manager
hace 3 semanas
About the Role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
We're looking for an experienced R&D IT program leader to manage implementation programs at Veeva's largest Vault customers globally and guide the transformation of their R&D technology landscape.
You will work closely with Veeva's Account Management Team to ensure delivery success across your Vault R&D program(s), continuous improvement of existing applications and overall Customer Success for the programs.
This role is ideal for a self-starter who works well in a remote setting and is able to travel upon business requirements.
Key Responsibilities
- Service Delivery accountability for one or more Global Vault implementations in Clinical, Safety, Regulatory, or Quality & Manufacturing at our strategic accounts
- Work with IT and business executives to define deployment, governance, and transformation roadmap
- Support implementation proposals and services contract negotiation
- Coordinate Customer Success Manager activities to drive product value and adoption
- Coordinate Product Management and Product Support activities
Requirements
- 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Quality & Manufacturing)
- In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Quality, Manufacturing
- Track record of success leading diverse global teams to deliver large, complex GxP technology implementations with outstanding results
- Experience in technology strategy and roadmap development for large customers, ideally in GxP environments
- Expert in written communications and proven executive communication skills
- Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
- Strong knowledge of 21 CFR Part 11 requirements and Computer Systems Validation
- Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority
About Veeva Systems
Veeva Systems is a public benefit corporation (PBC) legally bound to balancing the interests of customers, employees, society, and investors.
We're committed to fostering a culture of inclusion and growing a diverse workforce.
As an equal opportunity employer, we value people for the individuals they are and the contributions they can bring to our teams.
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