Receptionist Associate

hace 3 días


Madrid, Madrid, España Livensa Living A tiempo completo
About the Role

Livensa Living is seeking an exceptional Receptionist to join our team. As a key member of our customer service team, you will be responsible for delivering an outstanding experience to our guests.

As a Receptionist at Livensa Living, you will be the first point of contact for students and staff, providing exceptional customer service and ensuring a smooth check-in and check-out process.

  • Manage the day-to-day running of the reception, ensuring all documents and payments are received before arrival.
  • Build a good rapport with residents and resolve complaints/issues quickly.
  • Ensure welcome pack documents are completed on check-in and levy the correct charges to student accounts on check-out.
  • Assist the Residence Manager as directed with in-house administration and demonstrate company product knowledge.
  • Demonstrate a commitment to delivering outstanding customer service and ensure that the core values of Livensa Living are reflected through your interactions with guests.


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