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Payroll Specialist Spain

hace 2 meses

Granada, Granada, España Alight A tiempo completo

About the Role:

We are seeking a highly skilled Payroll Specialist to join our team at Alight. As a Payroll Specialist, you will play a critical role in ensuring the smooth operation of our payroll processes, providing exceptional support to our clients, and driving business growth.

Main Responsibilities:

  • Client Engagement: Support Managers in engaging with clients to ensure accurate and timely information exchange.
  • Implementation and Go-Lives: Provide support and guidance for all implementations and go-lives, ensuring seamless transitions.
  • Daily Functional Support: Offer daily functional support to teams, ensuring the successful delivery of payrolls.
  • Client Solution Workbook: Maintain the Client Solution workbook, ensuring accuracy and completeness.
  • Defined Work Instructions (DWIs): Update, maintain, and enforce DWIs and other process documentation, ensuring compliance and efficiency.
  • System Maintenance Testing: Ensure and sign off system maintenance testing, guaranteeing system stability.
  • Statement of Works: Review the Statement of Works before sharing with clients, ensuring its fit for purpose.
  • Troubleshooting: Resolve technical and functional issues escalated from the team, ensuring all system issues and defects are reported correctly.
  • Automation and Innovation: Collaborate with Operational Management, Transformation, and Products to implement automation, innovation, and continuous improvement programs.
  • Legislation Roadmap: Manage the legislation roadmap, ensuring the team is upskilled in upcoming changes and processes are updated where needed.
  • Year-End Support: Provide support during year-end processing.
  • Confidentiality and Security: Recognize and deal appropriately with sensitive and confidential information, adhering to ALIGHT Security Standards.
  • Upsell Opportunities: Proactively identify upsell opportunities, driving business growth.
  • Client Escalations: Support Management in resolving client escalations, along with lessons learned.
  • Team Development: Upskill and develop team members through training delivery and coaching, enabling them to fulfill their roles.
  • Time Recording: Complete time recording accurately and on time.
  • Team Meetings: Contribute to team meetings, raising any issues immediately to the Operations Manager.
  • HR Announcements: Ensure you are up to date with all ALIGHT HR announcements and communications.
  • Relationship Building: Build good relationships with all lines of business where appropriate.
  • Project Participation: Participate in projects and activities as needed and assigned.

Key Performance Indicators (KPIs):

  • Security and Compliance: Adhere to all Security and Compliance procedures.
  • Customer SLA: Attain 100% of customer SLA agreements.
  • Quality Standards: Adhere to quality standards.
  • Innovation Adoption: Adopt innovation initiatives.
  • Client Escalations Reduction: Reduce client escalations through knowledge transfer to both the client and payroll team.
  • Professionalism: Demonstrate professionalism and act responsibly.

Requirements:

Professional/Job Experience:

  • Payroll Knowledge: Strong knowledge of various inputs and outputs, such as third-party interfaces, timekeeping, tax filing/compliance, benefits, and other key areas that integrate with payroll.
  • Risk Management: Ability to identify and mitigate risks.
  • MS Office Tools: Strong knowledge of MS Office tools, including Excel, Word, and PowerPoint.
  • Flexibility: Flexibility to support a global and fast-paced environment.
  • Attention to Detail: Attention to detail.
  • Communication Skills: Excellent written and verbal skills.
  • Self-Motivation: Self-motivated and a willingness to learn.
  • Teamwork: Ability to collaborate and work in a team environment, as well as independently, while adhering to processes and procedures.

Education and Training:

Essential:

  • Business-Related Field: BA/BS in a business-related field, such as Accounting, Human Resources, Business Administration, or an equivalent combination of education and experience.
  • Payroll Experience: 3-4 years of relevant experience administering payroll in an HR consulting, HR Outsourcing, or Corporate environment.
  • Payroll Expertise: Expert knowledge on payroll processes, practices, and associated legislation.

Desirable:

  • HRIS Knowledge: HRIS knowledge, including Workday, SAP, or PeopleSoft, is preferred.
  • Payroll Certifications: Payroll certifications are desirable.

We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.