Global Flight Operations Coordinator
hace 1 semana
Company Overview
">We are Exoticca, a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our mission is to create life milestones through unforgettable travel experiences. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
">About the Job
">We are seeking a skilled Global Flight Operations Coordinator to join our dynamic team. As a key member of our Flight Operations team, you will be responsible for handling daily tasks, managing GDS issues, and dealing with negotiated rates and advanced refunds.
">Your Responsibilities
">You will handle and support Travel Operations tasks, including flight changes, cancellations, and refunds. You will also manage, escalate, and follow-up on GDS issues and cases. Your role will involve working directly with land suppliers for pre- and post-bookings, as well as negotiating rates and commissions in GDS.
">Requirements
">To succeed in this role, you must have fluent communication in English (additional language skills such as French or Spanish are considered a plus). You should have strong knowledge of Amadeus Flights / GDS and proven experience dealing with negotiated fares and commissions in GDS. Ability to plan, multi-task, and manage time effectively is essential.
">Preferred Qualifications
">A minimum of 2 years of experience in Customer Support in the Travel industry is preferred, with a proven record in fast-growing environments. Adaptability, problem-solving, and fast-learning attitude are highly valued.
">Benefits
">We offer a competitive compensation package in line with job responsibilities and experience. Additionally, we provide flexible compensation management, private health insurance with Cobee, and a hybrid work model with offices in Barcelona city. Permanent contract from the start, travel packages at reduced prices, referral bonus, unlimited coffee, team lunches, English lessons, bi-annual company parties, and more.
">Career Growth Opportunities
">We are an equal opportunity employer, committed to diversity and inclusiveness. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status under European or local law.
">Estimated Salary: €25,000 - €35,000 per year
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