Community Manager

hace 4 semanas


Madrid, Madrid, España Oatly AB A tiempo completo
Jobbeschreibung

Wir suchen einen Kommunikations- und Community-Spezialisten, der sich auf die externe Kommunikation als Community Manager*in spezialisiert hat. Als Teil unseres Communication Public Affairs-Departments DACHPL unterstützt du uns bei der Kommunikation mit unseren Konsument*innen und bist die Stimme der Firma auf allen Kanälen. Deine Aufgabe besteht darin, starke, vertrauensvolle Beziehungen zu unseren Kunden aufzubauen und sicherzustellen, dass unsere Community wächst und wir in relevanten digitalen Räumen präsent sind. Du bist ein Kommunikations-Profi, der sich schnell unserer TOV aneignen und deinen eigenen Stil in dieser finden kannst. Du verstehst, dass unterschiedliche Plattformen und unterschiedliche Menschen unterschiedlich angesprochen werden müssen.

Deine Aufgaben
  • Betreuung der gesamten reaktiven Kommunikation via Social Media, Emails, unserer eigenen Community Plattform "OatlyFans" und unser Konsument*innen Telefon
  • Community-Insights: Du findest kreative Wege, in relevanten digitalen Räumen präsent zu sein und unsere Community zu erweitern
  • Complaints-Management: Du kümmerst dich mit Verständnis und Einfühlungsvermögen um Konsument*innen, die ein Problem mit einem unserer Produkte hatten

Wir bieten dir eine Chance, als Teil unseres Teams zu arbeiten und unsere Mission zur Verbreitung von pflanzenbasierten Produkten zu unterstützen. Wenn du dich jetzt fragst, was wir - außer dem perfekten Job für genau DICH und Flüssighafer in rauen Mengen - noch so zu bieten haben, kommst du hier eine kleine und bescheidene Liste an wundervollen Benefits, die dich bei Oatly DACH PL erwartet: Du stehst auf Sport? Supporten wir. Du fährst mit öffentlichen Verkehrsmitteln oder der Bahn? Unterstützenswert. Wir sind ein supercooler, talentierter Haufen an Menschen, der in seinem Job einen wertvollen Beitrag zur pflanzenbasierten Bewegung und einer nachhaltigeren Welt leisten will.



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