Empleos actuales relacionados con User Experience Specialist - Barcelona, Barcelona - Bling
-
User Experience Specialist
hace 1 mes
Barcelona, Barcelona, España BLING A tiempo completoJob DescriptionWe are seeking a User Experience Specialist to join our team in Barcelona.As a User Experience Specialist, you will be responsible for delivering high-quality personalized support to our customers across multiple contact channels. You will respond to user inquiries with empathy and resolve issues promptly and professionally.Key...
-
User Experience Specialist
hace 7 días
Barcelona, Barcelona, España BLING A tiempo completoJob DescriptionWe are seeking a motivated User Success Officer to join our team in Barcelona.As User Success Officer, you will be the primary point of contact for users, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Deliver High-Quality Support: Provide personalised support across multiple contact...
-
User Experience Research Specialist
hace 1 semana
Barcelona, Barcelona, España Dow Jones A tiempo completo**Company Overview**Dow Jones is a leading provider of news, data and analytics that drives business decision-making for professionals around the world.**Job Description**We are seeking a User Experience Research Specialist to join our Customer Insights team. In this role, you will be responsible for driving the understanding of markets, customers, and...
-
Product Designer
hace 4 semanas
Barcelona, Barcelona, España Studentuniverse A tiempo completoJob Title: Product Designer - User Experience SpecialistAbout the Role:We are seeking a skilled Product Designer to join our team at WhereTo, a business travel startup from San Francisco. As a Product Designer, you will be responsible for designing user interfaces that enhance the overall user experience.Key Responsibilities:* Work with the product manager...
-
User Experience Specialist, Design and Marketing
hace 5 días
Barcelona, Barcelona, España Vista A tiempo completoJob OverviewVista is seeking an experienced User Experience Specialist to join our design and marketing team. In this role, you will be responsible for researching and understanding customer needs, behaviors, and preferences.Main ResponsibilitiesConducting user research, analyzing data, and providing recommendations.Collaborating with designers, product...
-
User Experience Growth Specialist
hace 1 semana
Barcelona, Barcelona, España Sandsoft A tiempo completoAbout the RoleIn the capacity of User Acquisition Manager, you will be responsible for the promotion of ambitious mobile games, with a focus on growing their player base. This position involves managing user acquisition campaigns across various digital channels and collaborating with a global team to create engaging marketing campaigns. Key Responsibilities-...
-
User Experience Designer
hace 7 días
Barcelona, Barcelona, España Amyc-Ux A tiempo completoJob Title: User Experience DesignerJob Summary:We are looking for a User Experience Designer to join our team at Amyc-Ux. As a User Experience Designer, you will be responsible for designing the user interface and user experience of our products.Key Responsibilities:Designing the user interface and user experience of our productsCreating prototypes to test...
-
Barcelona, Barcelona, España Dow Jones A tiempo completoJob SummaryDow Jones seeks a skilled Senior User Experience Designer, Marketing Experiences Specialist to collaborate with the UX Design team in supporting the Product Marketing roadmap.Key ResponsibilitiesCreate engaging experiences that meet customer needs and business objectives through industry best practices and visual design principles.Collaborate with...
-
Product Designer
hace 4 semanas
Barcelona, Barcelona, España Studentuniverse A tiempo completoAbout the RoleWe are seeking a highly skilled Product Designer to join our team at WhereTo. As a Product Designer, you will be responsible for creating user-centered design solutions that enhance the overall user experience.Key ResponsibilitiesWork with the product manager and user research team to conduct user research and understand user needs, behaviors,...
-
User Experience Researcher
hace 1 semana
Barcelona, Barcelona, España Vistaprint A tiempo completoAbout the Role:Vista is seeking a skilled User Experience Researcher to join our team. As a Research Specialist, you will be responsible for leading end-to-end research projects, working closely with product teams to plan and run research activities, and supporting the development of high-quality user experiences.Responsibilities:Define clear problem...
-
User Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Vistaprint A tiempo completoJob Title: User Experience Researcher, Mixed Methods**Job Summary:**As a User Experience Researcher, you will play a key role in understanding our customers' needs and behaviors, informing product development, and driving business growth. You will lead mixed-methods research projects, working closely with cross-functional teams to gather insights and create...
-
Research Operations Specialist
hace 4 días
Barcelona, Barcelona, España Docplanner A tiempo completoJob OverviewWe are seeking a highly skilled Research Operations Specialist to join our team at Docplanner. This role is perfect for someone who is passionate about user research and has experience in optimizing participant recruitment, managing research operations, and collaborating with cross-functional teams.About the RoleThe Research Operations Specialist...
-
User Experience Strategist
hace 1 día
Barcelona, Barcelona, España Baxter Planning Systems, Inc. A tiempo completoCompany OverviewBaxter Planning Systems, Inc., a pioneering SaaS company in the service supply chain planning space, was founded in 1993 and is headquartered in Austin, Texas. The company has established itself as a dynamic and rapidly growing leader, setting the standard for innovation and excellence. Salary: $120,000 - $150,000 per year, depending on...
-
User Experience Champion
hace 4 semanas
Barcelona, Barcelona, España Bling A tiempo completoUser Success OfficerWe are building innovative technology to break the vicious cycle of everyday financial stress for millions of Europeans. Our mission is to provide a better alternative to expensive overdrafts. By leveraging our cutting-edge product, we aim to empower users to take control of their finances and achieve financial stability.Key...
-
Senior User Experience Specialist
hace 1 semana
Barcelona, Barcelona, España Allianz A tiempo completo**Job Overview**Allianz Technology is the global IT service provider for Allianz, driving the digitalization of the Group. As a Senior User Experience Specialist - Digital Accessibility and Ergonomics, you will be part of the Competence Centre Ergonomics & Usability, ensuring compliance with software ergonomics standards and Allianz-specific quality...
-
User Experience Designer
hace 1 día
Barcelona, Barcelona, España Next-Link A tiempo completoOverviewWe are seeking an experienced User Experience Designer to join our team at Next-Link. This role plays a critical part in creating innovative web applications that drive business growth and improve patient outcomes.Estimated Salary$115,000 - $145,000 per yearJob DescriptionMain Responsibilities:Design and develop cutting-edge frontend solutions using...
-
User Experience Researcher Lead
hace 5 días
Barcelona, Barcelona, España Amyc-UX A tiempo completoAt Amyc-UX, a leading multinational company in the printing sector based in Barcelona, we are seeking a highly skilled User Experience Researcher to lead our UX Lab. This individual will be responsible for designing and conducting user research studies, gathering insights, and providing actionable recommendations to improve our products and services.The...
-
UX Marketing Experience Specialist
hace 1 semana
Barcelona, Barcelona, España Dow Jones A tiempo completo**Job Title:** UX Marketing Experience SpecialistAt Dow Jones, we're committed to delivering exceptional customer experiences that drive business success. We're seeking a talented UX Marketing Experience Specialist to join our team in Barcelona.**Key Responsibilities:**Develop user-centered design solutions that meet customer needs and business...
-
User Research Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España Jameda A tiempo completoWe are seeking a User Research Operations Specialist to join our team. In this role, you will partner with researchers to understand their study objectives, determine participant criteria, and select sourcing methods.Your responsibilities will include managing logistics for participant recruitment, developing and implementing effective recruitment...
-
Product Designer
hace 4 semanas
Barcelona, Barcelona, España Viaplay Group A tiempo completoWe're looking for a Product Designer to elevate the user experience of our streaming services, radio networks, and TV channels. The ideal candidate will have a strong portfolio in digital product design and be passionate about pushing the boundaries of user-centric design solutions.The Product Designer will be focused on improving the user experience of our...
User Experience Specialist
hace 1 mes
We are seeking a highly skilled User Experience Specialist to join our team in Barcelona.
As a User Experience Specialist, you will be the frontline ambassador of our product, responsible for delivering high-quality personalized support across multiple contact channels.
You will take ownership of all user requests and resolve them while generating exceptional user satisfaction.
Key Responsibilities:
- Deliver high-quality personalized support across multiple contact channels.
- Respond to user inquiries with empathy and resolve issues promptly and professionally.
- Handle multiple requests in parallel with the same level of quality and satisfaction.
- Provide accurate and timely information about our products and services.
- Assist users in navigating our app and website and using our products and services.
- Build loyalty among new users and get our early adopters to fall in love with us.
- Maintain a high level of product and service knowledge to effectively address user needs.
- Document user interactions and feedback to constantly improve processes and product offerings.
- Work closely with internal teams to escalate and resolve complex issues.
- Strive to meet or exceed user satisfaction goals.
Requirements:
- Excellent written and verbal native French communication skills.
- Good written and verbal English communication skills.
- Proven customer support/user success experience.
- User obsession.
- Strong problem-solving and decision-making abilities.
- Outcome-oriented mindset with the ability to research and investigate efficiently, sometimes from a technical angle.
- Ability to remain calm and composed in challenging situations.
- Ability and confidence to challenge existing ways of working.
- Proficiency in using CRM/customer service software.
- Zendesk experience is a plus.
- Flexible schedule to follow the French calendar's bank holidays.
- Great team player as well as autonomous in execution.
- Work on weekends could be requested.
Benefits:
- Competitive salary based on your competences.
- Possibility of partial remote work.
- Flexible 25 day holidays.
- Healthcare insurance.
- Ticket restaurant.
- Opportunities for career growth.
- Fun and collaborative work environment.
Why Bling?
- Ambitious, humble and experienced startup team looking to genuinely help people.
- Open-minded culture that appreciates differences.
- Feedback driven, supportive curious team with do-it-yourself mindset.
- Company that seizes every opportunity to celebrate success.
