Customer Service Representative in Bangkok, Thailand
hace 3 semanas
Rakxa Wellness is partnering with RMC Asia to recruit motivated students for a Front Office internship. This role allows participants to work in a global hotel environment, discover exciting cultural experiences, and enjoy the lively atmosphere of Bangkok, Thailand.
About Rakxa WellnessWe are a hospitality organization based in Thailand, offering unique Cultural Exchange Programs in top tourism destinations across Asia. Our mission is to provide opportunities for enrolled students, recent graduates, and young professionals to attain international work skills at luxury host organizations (hotels & resorts) in stunning program destinations.
Job DescriptionThis internship involves working in our Front Office department, where you will be responsible for:
- Greeting and welcoming guests upon arrival, ensuring they feel valued and attended to.
- Efficiently managing check-ins, check-outs, room assignments, and related administrative duties.
- Handling reservations, processing payments securely, and providing information on hotel services, amenities, and local attractions.
- Assisting guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
- Coordinating with other departments to fulfill guest requests and ensure satisfaction throughout their stay.
To be eligible for this internship, you should have:
- Conversational English proficiency.
- A relevant background or education in hospitality, customer service, or a related field.
- Be between 18-35 years old.
- Be enrolled in a college or university program.
As a participant in this internship program, you can expect to receive:
- A monthly allowance.
- Accommodation during your stay.
- Visa sponsorship.
- Local transportation assistance.
- Uniform with laundry service.
- Group insurance/medical insurance.
- Arrival support.
- Recruitment opportunity by the host.
- An unforgettable educational travel experience.
The estimated salary for this internship position is approximately $500-$700 per month, depending on qualifications and experience. Note that salaries may vary based on individual circumstances.
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