Senior Hotel Operations Manager
hace 4 semanas
About Ibis Malaga Centro
We are seeking a highly skilled and experienced General Manager to lead our hotel in Malaga, Spain. As the primary strategic business leader, you will be responsible for ensuring exceptional hotel operations that prioritize customer satisfaction for guests, employees, corporate partners, and owners, while meeting or exceeding financial targets.
Key Responsibilities:
- Continuing with the repositioning of the hotel and transformation of the guest experience after the complete renovation of rooms, public areas, and F&B services.
- Leading the team by exemplifying the Heartist spirit and inspiring them to deliver exceptional service.
- Upholding the highest quality of service and embodying the Ibis brand ethos.
- Enhancing RevPar through effective management of diverse sales channels.
- Implementing and monitoring procedures to maintain high standards.
- Upholding labor relations, health, and safety regulations.
Qualifications:
- Proven experience in the hospitality industry.
- Strong customer orientation, commitment, and emotional intelligence.
- Credibility as a point of reference for hotel staff and stakeholders.
- Solid managerial skills to unite the team around shared objectives, with a focus on quality and financial goals.
- Fluency in Spanish and English; additional languages are a plus.
What We Offer:
- Be part of an international company.
- Work for a leader brand as Accor present in 110 countries.
- Development and career opportunities.
- Benefits according to the role such as Health Insurance and Bonus.
- Accor discounts card.
Your Development:
Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
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