Physical Security Systems Analyst

hace 4 semanas


Alcalá de Henares, Madrid, España Iron Mountain A tiempo completo


At Iron Mountain, we strive to make a positive impact for our customers, employees, and the planet through our work.

We're seeking a skilled professional to join our team and contribute to our mission.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

As a Physical Security Systems Analyst, you will be responsible for monitoring and maintaining various security systems related to physical security in our data centers.

This role involves configuring, installing, maintaining, and upgrading security systems hardware and software, as well as executing day-to-day upkeep, management, and triage of access control, CCTV, biometric, asset, and visitor management systems and their related workflows.

You will support projects based on our growth roadmap and site-driven improvement initiatives, interacting globally with manufacturers and vendors to support service and project execution.

Collaborating with site security management, you will ensure smooth physical security operations at applicable IMDC facilities.

Your role in our mission:

You will share responsibility for the state of all physical security systems at IMDC locations, with a focus on the EMEA and APAC regions.

You will maintain a clear and detailed record of all physical security systems' components deployed in the field along with all corresponding IT data.

You will coordinate with vendors to assist with project executions while adhering to IMDC standards.

You will proactively monitor the health of the various security systems while responding to issues in accordance with our incident management policy.

You will process requests assigned to Physical Security Systems in the ServiceNow queue and actively respond to physical security incidents, especially those related to the systems' functions.

You will provide support to local management in relation to new installs and customer builds, participating in internal and external meetings to ensure proper completion of such projects.

You will assist with internal and external audits, working in conjunction with security and compliance personnel to ensure accurate results.

Valued skills and experience:

2+ years of physical security systems experience.

Detailed technical knowledge working with the following systems is highly preferred: Honeywell ProWatch, Avigilon, Traka, Iris ID, Morpho Manager, and ServiceNow.

Low voltage wiring and installation experience is preferred.



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