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Cloud Operations Specialist

hace 1 mes

Madrid, Madrid, España Board A tiempo completo
Cloud Operations Specialist

At Board, we power financial and operational planning solutions for the world's best brands. Our technology optimizes resources, drives growth, and ensures profitability for thousands of enterprises. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.

We value everyone's unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.

We are currently looking for a Cloud Operations Specialist to join our R&D Department in Madrid. Reporting to the Cloud Operation Lead, in this position you will work alongside qualified, senior Cloud professionals to ensure reliability, availability, and security of our Board platform. Handling support requests from all over the world, you will have the chance to gain hands-on experience on Azure Cloud and learn in an international environment the best practices to deliver excellence to our customers.

Key Responsibilities:

  • Become acquainted with the distinct features of Board platform and its deployment in the Azure Cloud environment
  • Coordinate an effective troubleshooting process to identify and resolve Cloud issues
  • Oversee support requests and needs of our worldwide customers
  • Ensure excellence in delivering services to our customers through timely feedback and follow-ups
  • Provide help and assistance to your fellow team members to troubleshoot and fix errors

Skills and Qualifications:

  • Educational background in Computer Science, Computer Engineer, or similar fields
  • Previous exposure to any Cloud provider will be considered a plus
  • Familiarity with Microsoft systems (Windows servers) is preferable
  • Proactive, detail-oriented approach
  • Teamworking attitude
  • Good organizational skills to meet target dates
  • Fluency in English