Commercial Real Estate Collections Specialist
hace 3 días
The Commercial Real Estate Collections Specialist will play a crucial role in managing tenant accounts and ensuring the timely collection of payments. This position requires a detail-oriented professional with a background in commercial real estate and a commitment to providing excellent customer service while collaborating with internal teams.
Key Responsibilities- Monitor tenant accounts and review ledgers to identify outstanding balances.
- Engage with tenants to resolve account balances, negotiate repayment plans, and address inquiries.
- Collaborate with asset management and legal teams on default matters.
- Interpret and analyze receivable ledgers and related financial documents.
- Investigate and resolve billing discrepancies or disputes.
- Coordinate with external collections agencies when necessary.
- Apply basic accounting skills to manage payments, process adjustments, and generate financial reports.
- Proficiency in MRI or similar accounting software is preferred but not required.
- Experience with Versapay (Tenant Portal) is preferred but not required.
- Knowledge of Hubspot or similar CRM is preferred but not required.
- Familiarity with Monday.com or similar project management software is preferred but not required.
- Understanding of commercial real estate accounts receivable (A/R) reports and basic accounting is required.
- Strong English verbal and written communication skills are essential.
- Ability to work in a fast-paced environment, multitask, and problem-solve creatively is required.
- Customer-focused with a commitment to providing high-quality service is essential.
This is an independent contractor position, offering flexibility and autonomy in your work schedule. You will have the opportunity to work with a remote team and collaborate with internal teams to achieve common goals.
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