Business Operations Optimization Specialist

hace 4 semanas


Madrid, Madrid, España Deliverect A tiempo completo

About Deliverect

Deliverect is a rapidly scaling global SaaS unicorn that revolutionises technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business.

Company Overview

We don't just offer a platform; we provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Our dedicated team is committed to aiding our loyal users in achieving their business goals and, in turn, providing their customers with a leading-edge ordering experience.

Your Impact

As a Business Operations Optimization Specialist at Deliverect, you will play a key role in driving operational excellence through various operational functions in the company. You will be streamlining workflows, enhancing data integrity, and optimising the use of platforms used by our internal teams, and help teams identify opportunities and improve performance.

A Typical Day

  • Support various Commercial teams by helping to streamline and improve operational processes, workflows, and systems.
  • Utilise strong knowledge of Hubspot to oversee the improvement of Marketing, Partnerships & Sales processes from lead capture to attribution, as well as optimising lead & account management processes, allowing them to better identify opportunities, increase efficiencies, and improve performance.
  • Driving improvements to how we leverage data across Deliverect systems, maintaining data quality and cleanliness, and overseeing data compliance processes.
  • Collaborate with management and senior stakeholders to understand their operational needs and provide assistance or valuable insights as needed.
  • Take ownership of day-to-day operational tasks, identify areas for improvement, and develop innovative solutions.
  • Conduct training sessions to educate other departments on new processes or system updates.
  • Use data evaluation and strategic thinking to identify areas for improvement and develop innovative solutions for process enhancements.
  • Demonstrate strong time management skills to meet project deadlines and deliver high-quality results.

Your Expertise

Proven experience with Go-to-market or Marketing Operations. Well-versed in Marketing Operations (lead management and attribution, account-based marketing, best practices in campaign execution, and marketing KPI reporting). Strong knowledge of CRM platforms (Planhat and/or Hubspot preferred).

Benefits

  • A competitive salary of $80,000 - $100,000 per year, depending on experience.
  • The opportunity to work with a fast-growing SaaS unicorn at the forefront of the order management industry.
  • A dedicated learning budget and clear learning pathways to invest in your growth.
  • Inclusive policies, including paternity/maternity policies, enhanced vacation entitlement, and working arrangements that reflect our commitment to your success.
  • A diverse team that values diversity, fostering a culture of transparency and visibility.


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