Global Incident Management Expert

hace 3 días


Vigo, Pontevedra, España GKN Automotive A tiempo completo

We are looking for a skilled Global Incident Management Expert to join our team at GKN Automotive. In this role, you will be responsible for designing, implementing, managing, and maintaining the Global Incident and Problem processes across all IT related functions.

You will work closely with key stakeholders across the IT and Business functions to ensure common understanding and working practices are adhered to while continuously seeking ways and methods to improve. Your expertise in ITSM utilising ITIL framework working to ISO27001 standards will be crucial in ensuring standardised, simplified and scalable operations.

Requirements:

  • Proven experience in Incident Management, Process Design and Implementation, and Problem Management;
  • Excellent communication and engagement skills across a diverse global organisation;
  • Ability to help drive strategic improvements and transition to tactical involvement and engagement.

Salary Range: $100,000 - $130,000 per year



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