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Job Summary
The Senior Clienteling Manager is a key role within Value Retail, responsible for driving the Private Client strategy and delivering exceptional client experiences. This position requires a unique blend of brand ambassadorship, organizational management, and sales expertise.
Key Responsibilities
- Build and maintain relationships with high net worth individuals, fostering a clienteling mindset and culture within the Private Client Services team.
- Develop and implement strategies to acquire and engage high net worth clients, leveraging the Black Book database and referral programs.
- Collaborate with Retail, Hospitality, and Marketing teams to deliver personalized experiences and drive sales growth.
- Identify and explore new business opportunities, including partnerships with institutions, corporate entities, and private clubs.
- Develop and execute events and activities to acquire new clients and lead the Private Client Services events manager in executing events to the highest standard.
Requirements
- Previous experience working closely with high net worth clients.
- A strong network of high net worth clients.
- Experience in sales roles with high net worth clients.
- Background in luxury retail or hospitality.
- Fluency in Spanish and English.
What We Offer
Value Retail is committed to providing a supportive and rewarding work environment. As a Senior Clienteling Manager, you will receive a competitive salary and benefits package, including a Feel Good Programme that offers various perks and rewards.
