Global Platform Support Lead

hace 4 semanas

Zaragoza, Zaragoza, España Allianz Popular A tiempo completo
Job Summary:

The Global Platform Support Lead is responsible for managing and coordinating user acceptance training across all impacted Business Units (BUs) as well as supporting training and communication to enable BU ramp up post implementation.

This role will structure, define, and orchestrate the overall test strategy and drive execution of the strategy to support the successful deployment of application changes across all Business Units (BUs).

Key Responsibilities:

Lead testing for defined line of business: Define testing approach across Assistance & Mobility IT Platform and Cross Country and ensure proper governance & reporting.
Define and shape the Business Test Factory for global UAT.
Monitor and coordinate the global platform test preparation and execution across systems/projects/LoBs.
Define and harmonize test tools, templates, and methodology.

Additional Responsibilities:

Coordinate test plans across systems and phases: Define, plan, and organize trainings of testers. Define quality gates and ensure quality gates completion. Define, plan, and organize Automated Non-regression testing. Implement the continuous testing strategy for all IT domain areas within the LoB customer journey, lead the ongoing testing transformation (harmonization, automation, externalization), and onboard the non-LoB specific topics as required.
Facilitate release management in a cross LoB way for ACM. Facilitate the automation of test cases executed by Aztech and other IT suppliers at the end of each sprint with end-to-end cross-LoB approach. Facilitate the harmonization of tests defined for automation with BUs and Central Test Factory (E2E tests scenarios definition, E2E tests execution, and UAT tests execution). Implement and manage the Line of Business Change Management & Training strategy and way of working globally. This includes implementing the overall change management strategy around all businesses and initiatives within the Line of Business. Manage the overall RUN organization for the defined line of business & support the onboarding of BUs onto the overall Global platform RUN organization and structure.

Requirements:

Multi-Year experience in financial planning and IT cost management.
Multi-Year experience in collaboration with IT or working within IT department.
Multi-Year experience in IT stakeholder or vendor management role.
Training and experience in a leadership role.
Agile Scrum, OPEX, Six Sigma and/or Project Management Professional (PMP) designation.
Demonstrable experience in transformation programs; change management trainings.
Excellent communication and relationship management skills.
Understanding of local and regional labour laws and regulations.

What We Offer:

Our employees play an integral part in our success as a business

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