Operations Excellence Lead
hace 3 semanas
About the Role:
This key position at Amazon Road Transport Spain, S.L.U. is responsible for driving operational excellence across our sites. As an Operations Excellence Lead, you will lead a team of Area Managers and create the operational plan that helps your teams meet their targets.
Key Responsibilities:
- Manage and develop a team of Area Managers
- Own your site, deal with issues and positively impact site performance
- Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
- Design and deliver initiatives across the sites to improve operational performance
A Day in the Life:
You will have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
About the Team:
Our team is made up of talented individuals from various backgrounds and disciplines. We're passionate about delivering exceptional results and making a real impact on our business.
BASIC QUALIFICATIONS:
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
PREFERRED QUALIFICATIONS:
Ideally, you will have experience of lean manufacturing techniques/six sigma and managing 3rd party contract resource arrangements on a large/national scale.
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