Department Head

hace 3 semanas


Barcelona, Barcelona, España Lvmh Moët Hennessy - Louis Vuitton A tiempo completo


As a Department Manager at Lvmh Moët Hennessy - Louis Vuitton, you will work closely with the Store Manager to drive the success of the store's organization and contribute to the effective running of department activities, meeting key performance indicators (KPIs) and striving to achieve assigned goals.

Key responsibilities include:

  • Leading and developing the business of the department by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders.
  • Monitoring and achieving category department performance with relevant KPIs; analyzing the category business, proposing and implementing action plans to improve results; setting category performance targets for the team and individuals with the Store Manager.
  • Leveraging clienteling tools to achieve Department and Store business goals; demonstrating sales leadership by delivering excellent customer service and implementing clienteling activities.
  • Ensuring that merchandise is properly managed, displayed, stored, and maintained by the team; maintaining inventory accuracy and shrink rates within company standards.
  • Discussing individual performance every month and coaching team members; motivating the team to perform at their highest level to meet individual and store objectives.

Requirements include:

  • 5 years' experience in a Supervisor role in Fashion/Luxury Sales with exposure to the relevant category.
  • Master's Degree or equivalent is preferred.
  • Strong selling and communication skills are necessary.
  • Excellent relationship skills, self-reliant.
  • Confidence, organizational skills, professionalism.
  • Client focus with great business acumen.
  • Administration and financial skills.
  • Computer skills and Retail management system knowledge.
  • Goal-oriented approach, multitasking.

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