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International User Researcher
hace 2 meses
Job Summary
We are seeking a highly skilled User Researcher to join our team at Alibaba Group. As a User Researcher, you will be responsible for conducting customer insight research for overseas customers of AliExpress, supporting company operations, product, technology algorithm, design, and other functional departments to formulate and optimize strategies.
Key Responsibilities
- Conduct independent research, combining research methods, big data analysis, and various innovative methods to dig into users' pain points and potential demands.
- Analyze real users' behaviors and psychology, and work closely with the business side to optimize and improve user experience.
- Find business opportunities and breakthrough points, and promote rapid, sustainable business development, innovation, and change.
- Combine the current situation and needs of the business, integrate resources, promote, and achieve the application of research results.
Requirements
- Psychology, anthropology, sociology, statistics, information science, human-computer interaction, cognitive science, and other relevant fields preferred.
- More than 5 years of research experience, including at least one experience in internet research, retail brand research, or market consumer research firms.
- Rich quantitative/qualitative research experience, clear logical thinking, and familiarity with various commonly used statistical analysis tools.
- Business insight and business deconstruction ability, capable of planning research content based on business understanding.
- Excellent structural thinking, information collection, summarization, and induction abilities.
- Strong curiosity, capable of seeing the essence through phenomena, with fast learning ability in emerging fields.
