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Group Travel Specialist

hace 2 meses


Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo
About Exoticca Travel Co

Exoticca Travel Co is a dynamic and rapidly growing organization that specializes in creating unforgettable travel experiences for our customers. We are a highly ambitious and well-funded company, backed by top national and international investors.

Job Summary

We are seeking a highly skilled Group Travel Specialist to join our Growth Team. As a Group Travel Specialist, you will be responsible for receiving and handling group travel requests from travel advisors, participating in the creation of quotes, and handling the process of creating reservations in our system.

Key Responsibilities
  1. Receive and handle group travel requests from travel advisors in the US and Canada.
  2. Participate in the creation of quotes and work with advisors until the quote is accepted or declined.
  3. Handle the process of creating reservations in Exoticca's system and provide booking tools for travel advisors.
  4. Track group performance and pass offline bookings to the B2B Call Center Sales team.
Requirements
  1. Travel Advisor or Customer Service in Travel experience.
  2. Excellent communication skills (written and verbal).
  3. Fluency in English.
  4. Organization and time management skills.
  5. GDS and computer skills.
  6. Ability to multitask and navigate multiple systems.
  7. Sales experience beneficial for negotiating prices with travel advisors.
What We Offer
  1. Competitive compensation package.
  2. Flexible compensation management for diet, transportation, and private health insurance.
  3. Hybrid work model in client offices and home.
  4. Permanent contract from the start.
  5. Travel packages at reduced prices.
  6. Unlimited coffee, language lessons, and quarterly teamwork activities.