Conversational AI Solutions Specialist
hace 3 días
Company Overview: Bell Integration is a leading provider of cutting-edge conversational AI solutions. Our team is passionate about leveraging LLM and Generative AI technologies to deliver faster, more robust solutions to our clients.
Job Summary: We are seeking a highly skilled Technical Business Analyst Es to join our expanding team. As a Technical Business Analyst at Bell Integration, you will be responsible for conducting in-depth analysis of Clients' requirements for conversational AI interactions and helping to drive insights and providing recommendations for delivering stable and maintainable solutions. The ideal candidate will have a strong background in conversational AI, data analysis, and business acumen.
About the Role: This is an exciting opportunity to work with a dynamic team to drive the evolution of our conversational AI solutions. You will be responsible for:
- Translating business needs into technical specifications for conversational AI systems and LLMs.
- Utilizing data analysis tools and techniques to review and analyze conversations to improve retention rates.
- Identifying NLU Routes / Intents for use in conversations to support better estimating.
- Facilitating communication between technical and non-technical stakeholders.
Responsibilities include:
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