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Housekeeping Supervisor

hace 2 meses


Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completo
About the Role

As a Housekeeping Supervisor at Four Seasons Hotels and Resorts, you will play a critical role in ensuring that our guests receive the highest level of service and comfort in their rooms. You will be responsible for supervising a team of Room Attendants and House Attendants, conducting daily inspections to ensure that all guest rooms meet our high standards, and implementing procedures to maintain a clean and organized environment.

Key Responsibilities
  • Supervise and train Room Attendants and House Attendants to ensure they are adhering to policies and procedures.
  • Conduct daily inspections of guest rooms, corridors, and housekeeping closets to ensure they meet our high standards.
  • Report any discrepancies or issues to the Room Attendants and ensure they are corrected promptly.
  • Guide and train Room Attendants under the direction of the Housekeeping Managers.
  • Supervise and follow up on special projects, such as deep cleaning and perfect room programs.
  • Inform Housekeeping Management of any unusual events and ensure proper handover to the next shift.
Requirements
  • Previous experience in a similar role is required.
  • Excellent communication skills are essential, as well as an eye for detail.
  • Must have the legal right to work in Spain and have fluency in English and Spanish.
About Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts is a world-leading luxury hospitality company with a commitment to excellence and a passion for delivering exceptional guest experiences. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.