Customer Support Representative

hace 3 semanas


Madrid, Madrid, España Jujur A tiempo completo
Job Title: Customer Support Representative

At Jujur, we are seeking a highly skilled and customer-focused Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues promptly and effectively.

Key Responsibilities:
  • Handle incoming customer inquiries via phone, email, and other communication channels
  • Assist customers with their queries and resolve any issues in a timely and professional manner
  • Provide accurate and helpful information to customers, ensuring their satisfaction and loyalty
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience
Requirements:
  • Native or fluent Danish language skills (oral and written)
  • Fluent English language skills (at least B2 level)
  • Prior experience in customer service or support is an advantage
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary based on experience and performance
  • Higher salary from the 7th month
  • Working hours: 08:00 - 16:00 Monday-Thursday, 09:00 - 16:00 Friday
  • 23 working days of paid annual leave
  • Guidance and tools to reach your full potential


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