Chief Executive Officer of Customer Unit Iberia

hace 13 horas


Barcelona, Barcelona, España Ericsson A tiempo completo
About this Opportunity

We are seeking a seasoned executive to lead our Customer Unit Iberia and Global Customer Unit Telefonica as Chief Executive Officer. This role requires a strategic leader who can drive business growth, nurture customer relationships, and inspire a high-performing team.

Key Responsibilities
  • Accountable for customer relations, sales, and delivery across the geography.
  • Responsible for profit and loss (PL) for the Customer Unit.
  • Accountable for efficient operations and customer satisfaction.
  • Lead the cultural compliance transformation in the region.
  • Develop and implement Ericsson and MELA strategies through Customer Unit, including risk management.
Requirements
  • Extended knowledge and understanding of the telecom industry and Ericsson business strategy.
  • Proven ability to understand and navigate complex situations and environments.
  • Excellent collaboration skills and ability to interact with external and internal stakeholders.
  • Track record of delivering strong financial performance in a Key Account or similar.
  • Excellent communication and negotiation skills.
  • Strong personal integrity and values that support a high ethical standard.
What You Will Bring
  • A deep understanding of our customers' business, operations, and strategies.
  • A proven ability to develop and build both new capabilities and a strong succession pipeline.
  • A track record of inspiring change and transformation.
  • A university degree in telecom/engineering and/or business administration.

This role is based in Madrid and requires a strong leader who can drive business growth and inspire a high-performing team.


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