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Digital Client Services Manager
hace 2 meses
Zeta Global is seeking a highly skilled and experienced professional to join our team as a Digital Client Services Manager. This is a unique opportunity to work with a leading data-powered marketing technology company, driving business growth and delivering exceptional client experiences.
Key Responsibilities- Develop and maintain strong relationships with senior clients and internal stakeholders, ensuring seamless communication and collaboration.
- Lead cross-functional teams to deliver high-quality services, technology, and strategic plans that meet client needs and expectations.
- Monitor and analyze client satisfaction ratings, identifying areas for improvement and implementing solutions to enhance the client experience.
- Collaborate with the VP of Client Success to develop and execute revenue growth strategies, maximizing existing and generating new revenue streams.
- Present to internal resources, teammates, and clients on various initiatives and informational categories, showcasing expertise and thought leadership.
- Coordinate team-wide meetings, both in-person and virtually, to ensure alignment and effective communication.
- Stay up-to-date with industry trends, best practices, and emerging technologies, applying knowledge to drive business growth and innovation.
- 3+ years of experience in digital marketing, CRM, and traditional marketing, with a proven track record of managing senior clients and multiple stakeholders.
- Strong understanding of marketing platform technology, including data analysis and interpretation.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proven revenue generation and growth across a book of business, with a strong focus on strategic initiatives and client satisfaction.
- Native Spanish and English language proficiency, with the ability to communicate effectively in both languages.
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. We combine the industry's 3rd largest proprietary data set with Artificial Intelligence to unlock consumer intent, personalize experiences, and drive business growth. Our team is passionate about delivering exceptional client experiences and driving business success.
Why Join Zeta Global?We are committed to building diverse teams with different identities, backgrounds, and perspectives. We believe in providing a forum to connect, learn, and celebrate differences, ensuring a deep level of trust and belonging among our team members. Join us in our mission to drive business growth, innovation, and client satisfaction.
