Senior Corporate Travel Coordinator With Italian Expertise
hace 1 día
Wibit Consulting & Services (Wibitcs) is seeking a highly skilled and experienced Senior Corporate Travel Coordinator to join their team in the UK. This role involves providing exceptional support to corporate travelers while working remotely.
Key Responsibilities:
- Travel Assistance: Assist corporate travelers with all travel-related queries, including platform issues and last-minute emergencies.
- Problem-Solving: Resolve complex travel and technical issues, offering timely and efficient solutions.
- Stay Informed: Stay up-to-date with the latest travel industry trends and company platform developments.
- Global Collaboration: Build strong relationships with global teams to ensure seamless service delivery.
- Product Feedback: Provide feedback to improve the travel management platform.
- KPIs: Continuously meet and exceed performance targets to support the company's success.
Requirements:
- Language Proficiency: Native/fluent in Italian and fluent in English (C1 level or higher).
- Experience: Previous experience in customer service roles, ideally within travel or hotel segments.
- GDS Systems Knowledge: Strong experience working with GDS systems (Sabre, Amadeus, Galileo, Worldspan) is essential.
- Communication Skills: Excellent communication skills with the ability to create personalized interactions with clients.
- Team Player: Enjoys collaborating, giving and receiving feedback, and lifting others up to succeed.
- Tech-Savvy: Confident in using tools like Gmail, Zendesk, Slack, and Salesforce, along with in-house customer service platforms.
- Flexibility: Willing to work non-traditional shifts, including early mornings, late evenings, and weekends.
- Eligibility: Must already have resettlement or legal status to live and work in the UK.
Benefits:
- Competitive Salary: An excellent remuneration package based on experience, skills, and performance.
- Dynamic Team: Be part of a creative, multilingual, and friendly team with a positive working environment.
- Career Development: Access to guidance and tools to help you grow professionally and reach your full potential.
- Comprehensive Health Benefits: Generous medical, dental, and vision plans with premiums covered.
- Paid Leave: Parental and bereavement leave to support your work-life balance.
- Commuter Benefits: Subsidized travel costs.
- Mental Health Support: Access to mental health resources and support.
- Connectivity Stipends: Stay connected with stipends to support your remote work setup.
Salary Range: £40,000 - £60,000 per annum, depending on experience. Wibit Consulting & Services (Wibitcs) offers a competitive salary and comprehensive benefits package to successful candidates.
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