Senior Corporate Travel Coordinator With Italian Expertise

hace 1 día


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

Wibit Consulting & Services (Wibitcs) is seeking a highly skilled and experienced Senior Corporate Travel Coordinator to join their team in the UK. This role involves providing exceptional support to corporate travelers while working remotely.

Key Responsibilities:

  • Travel Assistance: Assist corporate travelers with all travel-related queries, including platform issues and last-minute emergencies.
  • Problem-Solving: Resolve complex travel and technical issues, offering timely and efficient solutions.
  • Stay Informed: Stay up-to-date with the latest travel industry trends and company platform developments.
  • Global Collaboration: Build strong relationships with global teams to ensure seamless service delivery.
  • Product Feedback: Provide feedback to improve the travel management platform.
  • KPIs: Continuously meet and exceed performance targets to support the company's success.

Requirements:

  • Language Proficiency: Native/fluent in Italian and fluent in English (C1 level or higher).
  • Experience: Previous experience in customer service roles, ideally within travel or hotel segments.
  • GDS Systems Knowledge: Strong experience working with GDS systems (Sabre, Amadeus, Galileo, Worldspan) is essential.
  • Communication Skills: Excellent communication skills with the ability to create personalized interactions with clients.
  • Team Player: Enjoys collaborating, giving and receiving feedback, and lifting others up to succeed.
  • Tech-Savvy: Confident in using tools like Gmail, Zendesk, Slack, and Salesforce, along with in-house customer service platforms.
  • Flexibility: Willing to work non-traditional shifts, including early mornings, late evenings, and weekends.
  • Eligibility: Must already have resettlement or legal status to live and work in the UK.

Benefits:

  • Competitive Salary: An excellent remuneration package based on experience, skills, and performance.
  • Dynamic Team: Be part of a creative, multilingual, and friendly team with a positive working environment.
  • Career Development: Access to guidance and tools to help you grow professionally and reach your full potential.
  • Comprehensive Health Benefits: Generous medical, dental, and vision plans with premiums covered.
  • Paid Leave: Parental and bereavement leave to support your work-life balance.
  • Commuter Benefits: Subsidized travel costs.
  • Mental Health Support: Access to mental health resources and support.
  • Connectivity Stipends: Stay connected with stipends to support your remote work setup.

Salary Range: £40,000 - £60,000 per annum, depending on experience. Wibit Consulting & Services (Wibitcs) offers a competitive salary and comprehensive benefits package to successful candidates.



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