Hospitality Service Associate

hace 7 días

Cádiz, Cádiz, España Accor Hotels A tiempo completo

Job Title: Room Service Waiter

Job Summary:

We are seeking a skilled Room Service Waiter to join our team at Accor Hotels. As a Room Service Waiter, you will be responsible for delivering exceptional in-room dining experiences to our guests.

Key Responsibilities:

  • Deliver in-room dining services to guests in a timely and efficient manner.
  • Ensure that orders are thoroughly checked and delivered to guests in line with brand service standards.
  • Participate in departmental training sessions to improve personal skills and service levels.
  • Interact with guests in an upbeat and friendly manner to maximize satisfaction.
  • Capitalize on returns to the hotel.

Requirements:

  • High School diploma
  • Previous experience in a Food & Beverage/Restaurant role
  • Passion for teamwork
  • Excellent guest service skills

Additional Information:

Ensures that the workplace remains clean and tidy and safety of consumable goods by always respecting HACCP regulations.

Respects the instructions and safety guidelines for the equipment used.

Respect the hotels commitment to the 'Environment Charter' (saving energy, recycling, sorting waste etc).

Ensures that health, hygiene and safety regulations are complied with and applied in the departments in compliance with HACCP standards and procedures.

Conduct Market Survey at regular intervals to keep pace with the latest trends in the market.

Make regular Market Survey for new suppliers and new products.

Be aware of any activities/events operating within the hotel in order to promote and maximize sales.

Update the vendor's list on current basis.

Supply complete information to the General Manager/Financial Controller on current market trend.

Maintain a file on Open Purchase Orders for follow-up and reconcile with Receiver's file on Open Purchase Orders for any discrepancies.

Attend the departmental communication meetings and training sessions and to operate in line with the instructions received.

Advise the Management of market trend changes.

Adhere to the hotel rules at all times.

Perform related duties as assigned.

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