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Field Technical Support Specialist

hace 1 mes

Almería, Almería, España Beckman Coulter Diagnostics A tiempo completo

We are seeking a highly skilled Field Technical Support professional to join our team at Beckman Coulter Diagnostics. As a key member of our Customer Care function, you will be responsible for providing technical expertise and troubleshooting to resolve customer issues.

This role is part of the South Area and reports to the Service Supervisor responsible for Field Service. You will be based in Almeria and will be required to travel up to 70% of the time.

The successful candidate will have a technical or university degree in Biomedical, Instrumentation, Electrical Engineering, and 2-3 years' experience in a similar role or in a customer-facing one. Fluency in Spanish and English verbal and written is essential, as is a valid driving license.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide technical expertise and troubleshooting to resolve customer issues
  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team
  • Be supported by a strong leadership team, involved in key projects to deliver successful installations for our customers
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment

Requirements:

  • Technical or university degree in Biomedical, Instrumentation, Electrical Engineering
  • 2-3 years' experience in a similar role or in a customer-facing one
  • Fluent in Spanish and English verbal and written
  • Valid driving license and availability to travel up to 70% of the time

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible, remote working arrangements for eligible roles